Instructor Terms

These Trainer Terms were last updated on April 19, 2022.

By registering to become an instructor on the platform, you agree to abide by these Instructor Terms. These Terms cover details about aspects of the platform relevant to instructors and are incorporated by reference into our Terms of Use, the general terms that govern your use of our Services. Any capitalized terms not defined in these Terms are defined as specified in the Terms of Use.

As an instructor, you are entering into a contract directly with our platform, regardless of whether another platform subsidiary has facilitated payments for you.

1. Instructor’s Obligations

As an instructor, you are responsible for all content you post, including lessons, tests, coding exercises, simulations, assignments, resources, answers, course landing page content, and announcements (“Submitted Content”).

You represent and warrant that:

  • provide and maintain accurate account information;
  • owns or has the necessary licenses, rights, consents, permissions and authority to authorize the platform to use your Submitted Content as specified in these Terms and the Terms of Use;
  • your Submitted Content will not violate or misuse the intellectual property rights of others;
  • have the required qualifications, credentials and experience (including education, training, knowledge and skills) to teach and deliver the services you offer through your Submissions and use of the Services; and
  • will ensure a quality of service that matches the standards of your industry and instructional services in general.

You warrant that you do not:

  • post or provide any inappropriate, offensive, racist, aggressive, sexist, pornographic, false, misleading, inaccurate, infringing, defamatory or libelous content or information;
  • post or transmit, without being solicited or authorized, any advertising, promotional material, junk email, spam or any other form of solicitation (commercial or otherwise) through the Services or to any user;
  • use the Services for business other than providing instructional, tutoring, and teaching services to students;
  • engage in any activity that requires us to obtain licenses or pay royalties to any third party, including paying royalties for publicly performing musical works or audio recordings;
  • frame or embed the Services (such as embed a free version of a course) or otherwise circumvent the Services;
  • impersonate another person or gain unauthorized access to another person’s account;
  • interfere with or prevent other Instructors from providing their services or courses; or
  • will violate platform features, including support services.

2. License for the platform

You grant the platform the rights detailed in the Terms of Use to offer, commercialize or otherwise exploit your Submitted Content, and to sublicense it to students for those purposes directly or through third parties. This includes the right to add subtitles or otherwise modify the content to ensure accessibility.

Unless otherwise agreed (including within our Promotions Policy), you have the right to remove all or part of your Submitted Content from the Services at any time. Except as otherwise agreed, the platform’s right to sublicense the rights under this section will terminate with respect to new users within 60 days after removal of Submitted Content. However, (1) the rights granted to students prior to the removal of Submitted Content will continue in accordance with the terms of those licenses (including any grants of lifetime access) and (2) the platform’s right to use such Submitted Content for purposes of marketing will survive termination.

We may record all or any part of the Submitted Content for quality control and for the delivery, marketing, promotion, demonstration or operation of the Services. You grant the platform permission to use your name, likeness, likeness or voice in connection with offering, delivering, marketing, promoting, demonstrating and selling the Services, your Submitted Content or platform content, and you waive any rights of privacy, publicity or any other rights of a similar nature as permitted by applicable law.

3. Trust and security

3.1 Trust and Security Policies

You agree to abide by the platform’s Trust and Security policies, Restricted Subjects policy, and other course quality standards or policies prescribed by the platform from time to time. You should check these policies periodically to ensure that you are meeting any updates to these policies. You understand that your use of the Services is subject to platform approval, which we may grant or deny in our sole discretion.

We reserve the right to remove courses, suspend payments and/or ban instructors for any reason at any time without notice, including where:

  • an instructor or course fails to comply with our policies or legal terms (including the Terms of Use);
  • a course is below our quality standards or has a negative impact on the student experience;
  • an instructor exhibits behavior that could reflect unfavorably on the platform or bring the platform into public disrepute, disgrace, scandal or ridicule;
  • an instructor engages the services of a marketer or other business partner who violates platform policies; or
  • as determined by the platform in its sole discretion.

3.2 Collaborating Instructors and Teaching Assistants

The platform allows you to add other users as Collaborating Instructors or Teaching Assistants to the courses you manage. By adding a Collaborating Instructor or Teaching Assistant, you understand that you are authorizing that person to take certain actions that affect your courses and your account. The platform cannot provide advice on any issues or mediate disputes between you and such users. If your co-instructors have an assigned revenue share, their share will be paid by debiting the earned revenue share amount based on the ratios you specified in the Course Management settings at the date of purchase.

3.3 Relationships with Other Users

Instructors do not have a direct contractual relationship with students. Therefore, the only information you will receive about students will be what is provided to you through the Services. You agree that you will not use the data received for any purpose other than offering your services to these students on the platform and that you will not request additional personal data or store the personal data of students outside the platform. You will indemnify the platform for any claims arising from your use of students’ personal data.

3.4 Efforts to Combat Piracy

We partner with anti-piracy vendors to help protect your courses from unauthorized use. To activate this protection, you hereby name the platform and our anti-piracy vendors as your agents for the purpose of enforcing your copyrights for each of your courses, through notice and takedown processes, in accordance with the laws of applicable copyright laws, such as the Digital Millennium Copyright Act, and for other efforts to enforce these rights. You grant the platform and our anti-piracy vendors primary authority to send notices on your behalf in order to enforce your copyright interests.

You agree that the platform and our anti-piracy vendors will retain the above rights unless you revoke them by sending an email via the contact page with the subject line: “Revocation of Anti-Piracy Protection Rights” to the email address specified in your account. Any revocation of rights will be effective 72 hours after our receipt of such notice.

4. Price

4.1 Pricing

When creating a course, you will be asked to select a base price (“Base Price“) for your course from a list of available pricing tiers. If you prefer, you can choose to offer your course for free. As a premium instructor, you will also have the opportunity to participate in certain promotional programs in accordance with the terms of our Promotions Policy (“Promotional Programs”).

If you do not choose to participate in any Promotional Program, we will list your course at Base Price or the closest local or mobile application equivalent (as detailed below).

When a student makes a purchase in a foreign currency, we will convert the Base Price or the relevant Promotional Program price into the student’s applicable currency using a platform-defined system conversion rate. We reserve the right to update the Price Tier Matrix at any time.

When a student makes a purchase via a mobile application, the mobile platform provider’s pricing matrix will control and choose the price range closest to the Base Price or applicable Promotional Program price. As mobile platforms impose their own exchange rates, conversions for mobile app prices may not match conversions in the Price Tier Matrix.

You grant us permission to share your courses for free with our employees, with selected partners and in cases where we need to restore access accounts that previously purchased your courses. You understand that you will not receive compensation in such cases.

4.2 Transaction Taxes

If a student purchases a product or service in a country that requires the Platform to remit use or sales taxes, taxes, national, state, or similar taxes on transactions (“Transaction Taxes”), in accordance with the terms of applicable law, collect and remit such Transaction Taxes to the appropriate tax authorities for such sales. We may increase the selling price at our discretion, where we determine that such taxes may be due. For mobile app purchases, applicable transaction taxes are collected by the mobile platform (such as Apple’s App Store or Google Play).

4.3 Promotional Programs

The platform offers a number of optional marketing programs (Promotional Programs) that you may choose to participate in, as detailed in our Promotions Policy. These programs can help increase your revenue potential on the platform by finding the ideal price point for your courses and promoting them through additional marketing channels.

There is no upfront cost to participate in these programs, and you can modify your participation status at any time, although changes you make will not apply to currently active campaigns.

5. Payments

5.1 Revenue Share

When a student buys your course, we calculate the gross value of the sale as the amount actually received by the student’s platform (“Gross Value“). From this, we subtract any Transaction Taxes, any mobile platform fees applied to sales completed by the mobile operator, an administrative and control fee for any sale completed by a non-mobile operator, as well as any amounts paid to third parties in connection with Promotional Programs. to calculate the net value of the sale (“Net Value”).

If you have not chosen to participate in any of the platform’s optional Promotional Programs. If we change this payment rate, we will notify you 30 days in advance using relevant means, such as by email or by posting a notice through our Services.

If you choose to participate in any of the Promotional Programs, the relevant revenue share may differ and will be as specified in the Promotions Policy.

The platform makes all instructor payments in Brazilian reais (BRL), regardless of the currency in which the sale was made. We will assume transaction processing fees, except exchange fees and transfer fees. Your revenue report will show the sale price (in local currency) and the converted revenue amount (in Reais).

5.2 Receipt of Payments

In order for us to pay you in a timely manner, you must have a PayPal account and keep us informed of the correct email address associated with your account. You must also provide any identifying information or tax documentation (such as Cadastro Nacional de Pessoa Jurídica) required for payment of amounts due, and you agree that we are entitled to withhold appropriate taxes from your payments. We reserve the right to withhold payments or impose other penalties if you fail to provide us with proper identifying information or tax documentation. You understand and agree that you are ultimately responsible for any taxes on your income.

Depending on the applicable revenue sharing model, payment will be made within 30 days after the course is purchased by the user.

As an instructor, you are responsible for determining whether you are eligible to receive payments from a Brazilian company. We reserve the right not to pay funds in case of identified fraud, violations of intellectual property rights or other violations of law.

If we are unable to deposit funds into your payment account after the period established by your state, country or other governmental authority in its unclaimed property laws, we may process funds owed to you in accordance with our legal obligations, including sending those funds to appropriate government authority as required by law.

5.3 Refunds

You confirm and agree that students are entitled to receive a refund as detailed in the Terms of Use. Instructors will not receive any income from transactions for which a refund has been granted under the Terms of Use.

If a student requests a refund after we have made payment to the relevant instructor, we reserve the right to (1) deduct the refund amount from the next payment sent to the instructor or (2) where no additional payments are due to the instructor or payments are not due. are sufficient to cover the reimbursed amounts, require the instructor to refund any amounts reimbursed to students for the instructor’s courses.

6. Trademarks

As long as you are a published instructor and subject to the requirements below, you may use our trademarks where we authorize you to.

You must:

  • use only the images of our trademarks that we make available to you, as detailed in the guidelines we post (such as our Trainer’s Guide);
  • only use our trademarks in connection with promoting and offering your Platform courses or your participation on the Platform; and
  • comply immediately if we ask you to discontinue use.

You should not:

  • use our trademarks in a misleading or derogatory manner;
  • use our trademarks in a way that implies that we endorse, sponsor or approve of your courses or services; or
  • use our trademarks in a manner that violates applicable law or in connection with an obscene, indecent or unlawful subject or material.

7. Sanctions and Export Laws

You warrant that you are not barred from using the Services under Brazil’s export sanctions or laws (either as an individual or as an officer, director or controlling shareholder of any legal entity on whose behalf you use the Services). Should you become subject to such a restriction while subject to these Trainer Terms, please notify the platform within 24 hours, and we shall be entitled to terminate any further obligations to you, effective immediately and without any further liability to you. (but without prejudice to your outstanding obligations to the platform). You will not use the Services to conduct or facilitate any transaction with any other person or entity subject to such restriction. You cannot remove

8. Deleting Your Account

Instructions on how to delete your instructor account are coming soon. We will take commercially reasonable steps to make the remaining scheduled payments due to you prior to deleting your account. You understand that if students have previously enrolled in your courses, your name and this Submitted Content will remain accessible to those students after your account is deleted. If you need help or find it difficult to delete your account, please contact us via our contact page.

9. Miscellaneous Legal Terms

9.1 Updating the Terms

From time to time, the platform may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features) and reserves the right, in its sole discretion, to modify and/or make changes to these Terms , any time. In case of any substantial changes, the platform will notify the user by effective means such as an email notification sent to the email address specified in the user’s account or publication of a notification on our Services. Unless otherwise indicated, changes will be effective the day they are posted.

The user’s continued use of our Services after the changes take effect constitutes the user’s acceptance of the changes. Any revised Terms will prevail over all previous Terms.

9.2 Translations

Any version of these Terms in a language other than Portuguese is provided for convenience, and you understand and agree that the Portuguese language will take precedence in the event of any conflict.

9.3 Relationship between the Parties

You and We agree that no joint venture, partnership, contract, bond or agency relationship shall exist between the parties.

9.4 Validity

The following sections will govern upon expiration or termination of these Terms: 2 (Platform License), 3.3 (Relationships with Other Users), 5.2 (Receiving Payments), 5.3 (Refunds), 8 (Deleting Your Account) and 9 (Miscellaneous Legal Terms).

10. How to Contact Us

The best way to get in touch with us is through our contact page. We are available to answer your doubts, questions and comments about our Services.